Writing Skill Statements
How should you express your skills when addressing the selection criteria?
You can use the following formula:
A + B + C
A = Action verb (present tense for a current job, past tense for a previously held job)
B = Object or people
C = Where, When, How, What
For example;
- Promoted – pet products and accessories – at trade show
- Designed – corporate retirement plans – for client companies
- Analysed – effectiveness – of inventory system
Another formula is:
A + B + C + D
A = Compound action verb
B = Object quantified and/or described
C = Where, When, How, What
D = Descriptor
For example;
- Created and implemented – dBase IV mailing label programs – for direct-mail catalogue operation – of client firms
- Demonstrated – new customer services – to sales representatives – on a weekly basis
- Negotiated – contracts – with equipment maintenance managers – in ten foreign countries
Don’t feel confined by these formulas; they are merely guidelines for getting your words across clearly and simply.
Exercise
Using the formulas above, write your own examples for the following skill headings. Use examples from your work, study or extracurricular activities. You can then insert these into your resume or have them as a separate document depending on the job application requirements.
SKILLS
Communication & Interpersonal skills
Research & Analytical skills
Customer Service skills
Computer skills