The Opening

The typical interview starts long before you even get into the interview room! Whenever you make contact with someone from the organisation, you are making an impression.

When you enter the interview room, sit when and where indicated. Sit upright in the chair with your shoulders relaxed. Most of the stories about interview "tricks" - like sitting the interviewee towards the light to see if they will show initiative by asking to move - are myths. Instead, most interviewers believe that the process will be more effective if the interviewee is comfortable and relaxed.

Many interviewers will begin the interview with casual conversation on topics ranging from the weather to sports. These questions are designed to help you to relax, but you are still being evaluated! The employer may be judging how well you communicate on an informal basis, so you need to do more than just smile and nod!

The first impression of the applicant is the strongest and most lasting. Listen attentively to the interviewer's opening remarks. Try to be friendly, but not overfriendly; don't be frightened to show your personality with some gentle humour, but leave the cheeky comments for another time! Create a positive first impression by making direct eye contact, smiling and offering a firm (but not bone-crushing!) handshake.

In the early part of the interview, expect questions such as "Can you tell us a little about yourself?" This is not a time to tell your life history; discuss only what is relevant to the position! Later in the interview, you'll be asked questions relating to your qualifications or experience.

Keep the tone of your answers positive and natural. If you feel nervous, say so.

Many people are overly talkative when nervous. If you fall into this category, try not to go off on tangents. Stick to the question being asked and answer it concisely. You will control your nervousness more effectively if you have practised answering questions before the interview.