Request an appointment with a librarian for assistance with searching for information, completing research-based assessment tasks, referencing and EndNote.

Appointment details:

  • Duration: up to 1 hour.
  • Location: Online via Zoom. In person or phone appointments may be available on request; please indicate when submitting a form.

Requests will be processed within three working days.

Appointments are scheduled as soon as possible within the next 10 working days, based on staff availability. When submitting a request you will be able to indicate which days & times are the most convenient for you. If there are no appointments available, a staff member will contact you to negotiate a time.

When your request has been confirmed, you will receive an email to your student email account with the details including information about accessing the Zoom meeting room for your appointment.

Group appointments: Appointments can be requested for small groups of students collaborating on an assignment. One student can make the booking and provide an indication of how many students will attend.

Click on the headings to access the forms.

Undergraduate Support 

For help with:

  • Connect with a La Trobe University Librarian for immediate assistance via our online chat or phone
  • For operating hours of real-time services (i.e. phone, chat and face-to-face), see Library opening hours.
  • Searching for primary and secondary sources.
  • Using library databases.
  • Evaluating research and information.

EndNote

For help with:

  • Downloading and setting up EndNote.
  • Using EndNote – manual entry, exporting from databases, attaching PDFs, setting up Groups, output style issues, etc.
  • For complex technical problems with EndNote, please contact Clarivate directly EndNote Clarivate. 

Law and Legal Research

For help with:

  • Finding cases and legislation.
  • Secondary source legal research.
  • Support with other information literacy/research skills to find and evaluate sources.

Postgraduate Student Support

For help with:

  • Finding and evaluating information and resources for assignments.
  • Using Library databases.
  • Advanced and systematic search techniques.
  • Discipline specific advice and support.
PhD students and research staff       

Please request a consultation with a Research Services Librarian.